Managed IT services are the technology solution of choice for large businesses, but many small and medium businesses remain resistant to considering this approach. Below are five reasons you may want to change your mind.
Reason #1: You need to control costs. In today’s economic environment, IT budgets have been slashed—but a cut in IT spending doesn’t come with a cut in demand for IT services. As a result, you have to do the same amount of work with fewer resources. Although managed services might cost more in the short-term, they cost far less in the long term once you account for the domino effect of lost productivity and customer dissatisfaction.
Reason #2: IT complexity is increasing. The breadth of information technology a company requires places small- to mid-sized businesses at a distinct disadvantage. Equipment is constantly upgraded in the market, and new IT-related specialties are emerging in a variety of areas, from telephony to networking. It’s difficult for small businesses to maintain the expertise necessary to properly manage these new technologies.
Reason #3: You’re more dependent than ever on IT. At the same time, companies have become dramatically more dependent on IT in the past few years—and increased use of IT leads to increased outages and greater loss of productivity.
Reason #4: Your existing solutions are inefficient. In today’s world, a one- or-two person in-house IT department or consultancy simply cannot handle the occasional IT breakdowns that are bound to occur. In many cases, employees have to wait in line to receive help. As a result, not only are your employees less productive, their morale is also decreased—and unhappy employees are less productive employees.
Reason #5: You need to maintain compliance. More and more companies are finding themselves subject to regulatory compliance, from Sarbanes-Oxely to the Health Insurance Portability and Accountability Act (HIPPA)—and most small businesses don’t have the resources to fully understand the requirements of these regulations, let alone comply with them.
Of course, the best reason to consider managed IT services may be that IT isn’t your specialty. If managing IT infrastructure has absolutely nothing to do with your core competency, why wouldn’t you outsource it to an expert? By implementing managed services, you can utilize your internal IT resources for other purposes, such as supporting your strategic business objectives.