Why you should update your SBC

Did you know that your VoIP systems are especially vulnerable to cyber attacks? When it comes to VoIP, hackers will go to great lengths to intercept messages over a network or even use denial-of-service attacks to shut yours down. To protect your network, firewalls and antivirus software may be your first options, but they simply […]

Read More

Group voice call on Facebook

Skype used to dominate an area of VoIP communications that serves a special function: group video calling. With apps like Snapchat, WhatsApp and, most recently, Slack nipping at its heels, it comes as no surprise that social network behemoth Facebook takes a slice of the cake with its recently rolled out desktop group voice calling. […]

Read More

Skype launches new communication hub

Skype as a desktop communication tool is largely popular with consumers and businesses alike, yet its mobile app leaves much to be desired. Whether it’s the slow VoIP service or limited communication features, there’s definitely a lot of room for improvement. And apparently, Skype has acknowledged these concerns as they’ve recently launched Skype Mingo, a […]

Read More

Calling all VoIP users: CallKit is here

Business communications have never been the same since VoIP (Voice-over-Internet Protocol) was launched in 1995. Thanks to this cutting-edge technology, businesses of all sizes are able to use IP telephony systems to significantly cut costs and increase communications efficiency and flexibility. CallKit, Apple’s new framework introduced in September 2016, is a compelling new technology designed […]

Read More

Skype users can join a new Insider Program

The latest announcement from Microsoft is an extension of its new and beloved Insider Programs. If you are a Skype user — whether for business, personal use, or both — then this new program just might be for you. Android, iOS, OS X, and Windows users can join the Skype Insider Program and gain access […]

Read More

The truth about Unified Communications

Many business owners wonder whether Unified Communications (UC) would ultimately benefit their business. If you are one of those business owners, get to know some of the facts about UC before you make your ultimate decision. Read on for information on the pros and cons of UC and contact us as soon as you are […]

Read More

Why Telephony and VoIP attacks continue

If there’s one constant in the field of cyber-security, it’s that hackers will never stop looking for new ways to hurt your business. In the most recent development, they’ve set their sights on Voice over Internet Protocol (VoIP) systems. Technology administrators for hospitals, government entities, and small businesses need to be on alert for the […]

Read More

VoIP, an adaptable technology

Voice over Internet Protocol ensures businesses benefit from cutting-edge communication systems. VoIP is easier to install, configure and to maintain, and most importantly it can easily be adapted to assimilate post-purchase features. If you’re considering migrating to a VoIP solution, or if you just want to shop for the most recent developments in the service, […]

Read More

5 ways to get a better ROI from your VoIP phones

If you’re making or receiving VoIP calls from clients you may be sitting on top of a trove of valuable data, and not even know it. Whether you’re still getting accustomed to your new telephony system and its features or you’ve been using it for much longer and are simply unaware of its existence, it’s […]

Read More

5 tricks for thwarting VoIP threats

The VoIP market continues to grow and doesn’t show any signs of stopping. As its use becomes more widespread, so too do the security threats against it. Although these type of attacks haven’t received as much media attention as ransomware and phishing, they’re no less dangerous or damaging to your SMB. Let’s examine 5 five […]

Read More