How to avoid common VoIP problems

With its ability to eliminate the expense of a traditional phone line and slash costs, it’s no wonder that companies jump on the VoIP bandwagon without giving it much thought. However, transitioning without a plan can cause a range of issues that many business owners never expected. Here are a few to be aware of. Poor call quality Complicated and fr ...

What’s the difference between FXS and FXO?

It’s easy to get lost in the confusion of FXS and FXO, especially if you’re a complete novice in matters of VoIP (Voice over Internet Protocol). These terms are often used in the telecom world, and understanding their difference is the first step in choosing the right VoIP system that best suits your needs. Here’s what you need to know. FXS and FXO are the ...

Is your business calling for VoIP?

Have you ever wondered if your business is ready to make the switch to a VoIP phone system? You’ve probably heard the benefits of VoIP and thought they sounded pretty good, but perhaps you weren’t certain it was the right technology fit for your business. Here are a few signs that your business might be ready for VoIP. VoIP, or Voice over Internet Protocol,  ...

How your business can prepare for VoIP

Companies wanting to stay ahead of the curve are implementing Voice over Internet Protocol (VoIP) to help drive productivity and reduce travel expenditure. When installed, VoIP allows you to connect to correspondents using broadband Internet. However, you need proper planning and network preparation before deploying VoIP - here are the key components you must co ...

VoIP call comes to Facebook Messenger

Voice over Internet Protocol (VoIP) is one of the latest innovations in the communications industry. It replaces your traditional landline phone with one that connects over the Internet, allowing you to make local and long-distance calls for a low cost. Many companies are jumping on the VoIP bandwagon, including Facebook. In an attempt to transform its mobile me ...

Android users get WhatsApp voice calling

WhatsApp fans rejoice - the instant messaging giant has finally released a long-awaited update that enables free internet-based calls, powered by the Voice over Internet Protocol (VoIP) platform. At least, it does for Android users - following a slow invite-only release program, the update is now available to all WhatsApp users on Android devices. We’ve got th ...

VoIP Security Measures

Voice over Internet Protocol, or VoIP, is a technology that enables you to make or receive phone calls over the Internet. Highly convenient and cost-effective, VoIP is a popular communication medium for businesses nowadays. But without proper security, using VoIP can expose your conversation to the risk of data theft. Potentially this can lead to something serio ...

Prepare VoIP for the holidays

December is one of the busiest months for many businesses, especially those in the service industry. Because of this, you will likely see an increase in call volume and you need to make sure that your VoIP systems are ready to cope with this boost. To ensure that your calls sound clear you might want to follow these useful VoIP system tips. Establish VoIP syste ...

Cutting the landline – good idea?

The cell phone and tablets are quickly becoming the primary communication device for many individuals at home. In fact, in 2013 it was estimated that 2/5 households in the US use only mobile devices for calls. Cutting the landline is becomingly increasingly popular, and some business owners are considering switching over to a mobile only system entirely. Why a ...

VoIP 101: QoS

There are a number of popular communication systems that a company can implement, with one of the most well know being VoIP. While VoIP is popular, there are a wide number of providers and services, and it can be difficult to know which one to choose. One factor you should look at when considering a new VoIP provider is their QoS, or Quality of Service. What is ...

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